Cookie Policy
Cookies information
Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Strictly necessary cookies
Strictly Necessary cookies may be stored as part of visiting the website where the website cannot function without them. Some examples of strictly necessary cookies are: remembering that you have logged into the website; remembering which cookies you have consented to store; and some others. You can set your browser to block these cookies, but this will cause some parts of the website to stop working for you.
Controlling cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Your web browser should allow you to delete any you cookies choose. It also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. The cookies shown in the list below are those that are placed on the www.cardiffcity.co.uk domain. When using services such as retail, single sign on, Cardiff City FC Foundation, Bluebird Experiences, StreamAMG, and ticketing you will be required to set your cookie preferences for each of those services.
If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.
We use cookies in the following ways:
- to track how you use our website
- to record whether you have seen specific messages we display on our website
- to keep you signed in our site
- to record your answers to surveys and questionnaires on our site while you complete them
- to record the conversation thread during a live chat with our support team
Check cookies and update Cookie preferences
Cookies in use on www.cardiffcityfc.co.uk
Clubcast
| Cookie | Category | Description |
|---|---|---|
| SSESS* | Strictly Necessary | NOTE: Only present when Real User Sessions enabled, or if logged in as an admin/editor. Logged in user session ID. This cookie is a unique identifier that helps us know that you have logged in and who you are logged in as. This cookie does not store personally identifiable information. |
| cookie-agreed | Strictly Necessary | Cookie that remembers if you have chosen your cookie preferences or not. This cookie does not store personally identifiable information. |
| cookie-agreed-categories | Strictly Necessary | Cookie that remembers the categories of cookies you have consented to have stored. This cookie does not store personally identifiable information. |
| cookie-agreed-version | Strictly Necessary | Records the version of the cookie policy accepted such that any change in the cookie policy can request consent again. This cookie does not store personally identifiable information. |
| ClubcastAdsFancyboxInterstitial | Functional | Prevents an Interstitial Ad from displaying to a user more than once a day during their visit. Does not control whether Ads will display or not, and only acts as a signal to prevent such display. It is not used for any other purpose. If functional cookies are disabled, interstitial ads will be disabled. This cookie does not store personally identifiable information. |
| cdad | Performance | Unique device identifier. Used to allow us to aggregate performance and usage metrics on a per-device basis such as “Number of returning visitors in last hour” and “Number of new visitors”. This cookie does not store personally identifiable information. |
| cdas | Performance | Unique session identifier. Used to allow us to aggregate performance and usage metrics on a per-session basis such as “Average length of each visit /session”. This cookie does not store personally identifiable information. |
Opta
| Cookie | Category | Description |
|---|---|---|
OPTAW_gaCookie OPTAW_gaCookie_gid | Performance | We use Opta widgets on some pages to display information widgets, such as lineups, statistics, league tables, heat maps and many others. These cookies are used to persist session state and distinguish between different users. They can also sometimes contain campaign information recording where a visit originated, such as from an email campaign or an ad click. These cookies allow Opta to count visits and traffic sources for their widgets so they can measure and improve the widget performance. These cookies do not store personally identifiable information. |
Sports Alliance Single Sign On
| Cookie | Category | Description |
|---|---|---|
cc_sso_session cc_sso_session_exp cc_sso_session_uid cc_sso_session_uide | Strictly Necessary | NOTE: Only present when Real User Sessions disabled. Logged in user session identifier. This is how we know you are currently logged in. Stores the unique session identifier (generated upon login) and your unique user identifier (generated upon registration) and when your session is due to expire. Some of these cookies contains personally identifiable information in the form of your unique user ID, both in encrypted and unencrypted forms. |
| _sa_sso_upid | Strictly Necessary | Single Sign On logged in user session information. Stores the unique user identifier (generated upon registration) so that participating sites know if a user is currently logged in via Single Sign On or not. This cookie contains personally identifiable information in the form of your encrypted unique user ID. These cookies do not store personally identifiable information. |
StreamAMG
| Cookie | Category | Description |
|---|---|---|
| volumeControl_volumeValue | Functional | Remembers your preferred volume level for video players across the site. This cookie does not store personally identifiable information. |
| StreamPaymentSessionData (Local Storage) | Strictly Necessary | Remembers your current login identifier on the Video On Demand platform and your list of subscribed packages and entitlements. This cookie contains personally identifiable information, including unique user identifier, your name, email address, subscription information, billing details and other information. |
| ThirdPartyAuthentication | Strictly Necessary | Logged in user session ID. This cookie is a unique identifier that helps us know that you have logged in and who you are logged in as. This cookie does not store personally identifiable information. |
Google Analytics
| Cookie | Category | Description |
|---|---|---|
_ga _gid _gat _dc_gtm_* AMP_TOKEN _ga_* _gac_* _gat_* | Performance | These cookies are used to persist session state and distinguish between different users. They can also sometimes contain campaign information recording where a visit originated, such as from an email campaign or an ad click. The campaign information is sometimes used by Google Ads also so we can measure campaign success. These cookies allow us to count visits and traffic sources so we can measure and improve the website performance. These cookies do not store personally identifiable information. |
Google Ads
| Cookie | Category | Description |
|---|---|---|
| __gads | Ads | This cookie stores a unique identifier for your browser and user. If Ads cookies are allowed, this cookie will be used by our advertising partners to produce a profile of your interests on the website and across other websites, allowing them to provide more relevant ads. It will also be used to control how many times you may see an Ad. This cookie does not store personally identifiable information. |
| __gads | Functional | This cookie stores a unique identifier for your browser and user. If Functional cookies are allowed, this cookie will be used by our advertising partners to control how many times you may see an Ad. This cookie does not store personally identifiable information. |
Fresh Relevance
| Cookie | Category | Description |
|---|---|---|
| tms_VisitorID | Functional | Stores a unique id for the device. This is used to keep track of your shopping. |
| tms_wsip | Functional | Records whether you are using modern web browser that supports a more efficient communication channel called web sockets. |
Meta
| Cookie | Category | Description |
|---|---|---|
| fbq('track', 'PageView'); | Performance | Records whether users from Meta network visit the website. |
| fbq('track', 'ViewContent'); | Performance | Records whether users from Meta network view content on the website. |
Check cookies and update Cookie preferences