Inside the Stadium
The Stadium
Cardiff City Stadium accommodates visitors from all communities and of all ages, and our aim is to ensure that each visitor has an enjoyable experience.
Cardiff City FC has been recognised by several bodies in recent seasons. We have been awarded the Level Playing Field’s ‘Excellence Award’ and are also current recipients of the EFL Family Excellence Award. We have previously been chosen as the ‘Away Fan Experience’ winner and have received the Premier League Extra Mile Award.
Cardiff City SuperStore
Located between Gate 2 and Main Reception, you will find our fantastic Cardiff City SuperStore. For current opening hours, please click here.
You can visit in person and see the large range of merchandise on offer, including New Balance replica kits, training wear and leisure wear. We also offer personalized items such as keyrings, magnets and travel mugs. If you prefer to shop online, click here.
We also have a smaller retail store situated in the Ninian Stand, adjacent to Gate 8, which is open on specified matchdays.
Safety & Security
We believe that the safety and security of all persons, attending (or working at) Cardiff City stadium is of paramount importance!
We want everybody to enjoy the game, but fans should also be mindful and respectful of other supporters matchday experience.
The majority of games played at Cardiff City Stadium are “police free” although in some high-profile matches police are deployed at the stadium. Our Stewards have primacy at our matches and they are trained to look after your safety and security, but also to provide the best possible customer service and fan experience.
We request that all supporters arrive in plenty of time ahead of kick-off. Please take into consideration the time required to pass through stadium security controls prior to entry. Supporters will be required to open their jackets and empty their pockets. Any bags brought in will need to be opened and tagged by stewards and there may be a need for a physical search, failure to adhere to these conditions will result in refusal of entry.
To ensure supporters can enter the ground quickly we would ask that they only bring a minimum number of possessions with them, with the exception of required medical equipment. Please note that there is no storage area for supporters with large bags so please do not bring any to the Stadium.
Standing at Football matches – Licensed standing in the Canton Stand
In 2020, Cardiff City FC were in the vanguard of five clubs who took part in the initiative to allow Safe standing. Following the publication of a CFE Research report for the Sports Grounds Safety Authority (SGSA), Cardiff City Football Club were able to allow a designated Safe Standing area and have installed seats with independent barriers across all seven bays of the back five rows of the Canton Stand, offering a safe standing option to supporters in this area. Please note, we cannot over occupy this area or facilitate movement of fans into adjacent seats. Ticket checks take place in the vomitories and horizontal gangways, particularly when supporters enter these sectors, anyone found to be misusing the scheme could face a club ban.